Green Stormwater Infrastructure Operations Supervisor

The City of Raleigh is the second-largest city in North Carolina and remains one of the fastest growing areas in the country.  Driven by a strong economy and outstanding quality of life, Raleigh is consistently ranked among the nation’s best places to live and operate a business. The “City of Oaks” is also known for its beautiful natural resources and greenway trails, with approximately 58,000 acres of tree canopy, more than 10 lakes, and 1,200 miles of streams.
 
Come be a part of the city that gets noticed! 
 

• Raleigh ranked as #3 best place in the US to live – US News and World Report’s Best Places to Live Rankings for 2023-2024
• Raleigh ranked #4 City in the US as “Best Places to Live” – Money Magazine 2022-2023
• Raleigh is #4 Best U.S. City for Work/Life Balance & Mental Health – Coworking Café Study, January 2023
• Raleigh is the 2nd Best State Capital for Safety & More – WalletHub, February 2023
• Raleigh is the 2nd Most Climate-Resilient City – Architectural Digest, February 2023
• Raleigh is the 8th Biggest Boomtown – LendingTree, February 2023
• Raleigh ranks 10th among 415 cities as best place for college students to live – WalletHub, December 2022
• Raleigh ranks No. 1 as best place for veterans to call home – WalletHub, November 2022

In December 2023, the City of Raleigh adopted the Green Stormwater Infrastructure Policy through which all City Departments must evaluate the use of GSI for all projects that include land disturbance.  With this policy in place, additional GSI installation is anticipated across the City. Currently, the City of Raleigh is responsible for inspection and maintenance of 115 stormwater control measures (SCMs), including 83 green stormwater infrastructure (GSI) sites across the City. Maintenance of the devices is currently performed by a combination of the Raleigh Stormwater asset management team, Parks, Recreation and Cultural Resources (Parks) staff, and third-party contractors. The new Green Stormwater 

Infrastructure Operations Supervisor will join the Parks and Natural Resources Division within the Parks and Recreation Department.   The successful candidate will build a new team responsible for streamlining GSI maintenance and operations processes and helping coordinate staff engaged in this cross departmental effort aimed at maximizing the useful life and habitat benefits of GSI assets.

• Develop the green stormwater infrastructure maintenance team, including hiring, supervising, performance review, and scheduling.
• Develop standard operating procedures to coordinate effective and efficient delivery of work products and GSI maintenance activities.
• Direct specialized and routine maintenance of SCMs to proactively identify and remediate maintenance issues that will prolong the life cycle of City assets. Maintenance may include mowing, invasive species management (including aquatics), trash or debris removal, vegetation selection and replacement, repairing erosion, mulching, etc.
• Coordinate with staff from multiple City departments to ensure timely and successful inspection of stormwater devices, including development of work orders and service requests.
• Provide programmatic and technical support to ensure the functional management of engineered stormwater solutions (e.g. - constructed wetland systems, bioretention basins, innovative right of way GSI, etc.)
• Provide supporting information on standard specifications and details for GSI, periodic review of GSI designs, and tracking costs and cost trends of GSI maintenance.
• Specify and procure necessary equipment, supplies, and materials.
• Coordinate across multiple departments or contractors on scheduling, logistics, and expectation setting to ensure clear communication and delivery of work across different crews, sometimes with varied responsibilities at the same sites.
• Maintain accurate tracking data in Cityworks to aid in the development of life-cycle stage and costs for City GSI.
• Assist in identifying and prioritizing capital improvements or retrofit opportunities required to maintain or enhance functionality; provide input on the annual operations and maintenance budget development.
• Coordinate and/or serve as lead staff for public engagement requests. Participate in meetings and manage event and public meeting logistics.

Education and Experience
Bachelor's degree in parks and recreation, landscape design and maintenance, forestry, urban forestry or field directly related to assignment and five years of professional experience directly related to assignment.

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Licensing/Certifications

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire.
• North Carolina Pesticide Applicators License (or ability to obtain one within 90 days of hire)

Preferred Qualifications

• Certified Stormwater SCM Inspection and Maintenance Professional by North Carolina Cooperative Extension

Knowledge of:

• Supervisory principles, practices and techniques (based on assignment).
• Practices and methods of coaching and leading the work of others (based on assignment).
• Techniques and methods for organizing, prioritizing, assigning and monitoring work (based on assignment).
• Principles and practices of program administration and management.
• Principles and methods of qualitative and quantitative research.
• Principles and applications of critical thinking and analysis.
• Best practices, trends and emerging technologies.
• Principles and practices of budget development and administration.
• Principles and practices of group facilitation and building consensus.
• Project management principles.
• Applicable federal, state and local laws, codes, regulations (based on assignment).
• Customer service principles.
• Specialized equipment relevant to area of assignment.
• Modern office technology.

Skill In:

• Supervising and evaluating staff performance (based on assignment).
• Training and coaching staff (based on assignment).
• Assigning and monitoring work performed (based on assignment).
• Managing a project or program.
• Providing project management, organization and logistics coordination.
• Managing project or program finances.
• Providing consultation and serving as a program liaison and subject matter expert.
• Monitoring compliance with applicable plans, standards, regulations and contracts.
• Researching industry trends, solutions and best practices.
• Gathering data, analyzing findings and applying logic and reason.
• Exercising political acumen, tact and diplomacy.
• Monitoring, evaluating and assessing projects, programs and functional operations.
• Facilitating group discussions and building consensus using persuasive reasoning.
• Authoring and preparing original reports, documents and presentations.
• Monitoring project schedules, status and compliance.
• Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).
• Providing customer service.
• Utilizing a computer and relevant software applications.
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.

ADA and Other Requirements: 
Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.

Medium Work: 
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Working Conditions:
Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel.

Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.