Marketing Representative
- Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.
- Works directly with the Marketing Assistant Manager to ensure all direct mail, VIP events and promotional events are executed correctly and follow all regulatory requirements.
- Successfully utilizes the systems provided to track and record all promotional items being distributed to guests.
- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.
- Assists guests by directing them to appropriate areas and contact department for guest needs.
- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested.
- Responsible for educating patron’s on the value of the loyalty program; assists patrons with questions as they relate to the property and loyalty program.
- Work in conjunction with other departments on an as needed basis.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Adheres to all company, state, and regulatory policies and procedures.
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.