Supervisory Dispatcher

Supervisory Dispatcher (Public Safety)
USAJOBS - Job Announcement

This position is located in Sequoia and Kings Canyon National Parks, in the Division of Visitor, Fire and Resource Protection.

Open to the first 101 applicants or until 08/02/2024 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.
Duties

This position will manage communication center operations in Sequoia and Kings Canyon National Park that also provides service to Pinnacles NP, Whiskeytown NRA, and Channel Islands NP.

The center operates under the leadership of this position. A GS-9 Lead position will aid in the management responsibilities. The organization is targeted for 2 GS-8 senior dispatchers, and 4 GS-5/6/7 developmental dispatchers.The center dispatches all law enforcement, search and rescue, structure fire, and emergency medical services. It handles administrative traffic for SEKI, and supports the parks expanded wildland fire dispatch center. It is a full 911 Public Safety Answering Point (PSAP), operating on Computer Aided Dispatch (CAD).

Physical Demands: The incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the communication center. Public safety dispatchers are considered essential employees, meaning they are required to work most holidays, report for duty during adverse weather conditions, and work long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the vocal communications for periods of hours at a time. Voice must be clear, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment. Work involves occasional lifting of boxes and supplies up to weights of 40 pounds.

Working Conditions: The work is normally performed in a well-lighted and temperate controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. During the training period and/or on other occasions, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles and vessels to gain a more detailed familiarization with the agency field operating-procedures and jurisdictional boundaries.

The duty station will be in Sequoia NP with office space at Headquarters in the foothills. There are ample opportunities for dual careers across multiple divisions.

Sequoia and Kings Canyon National Parks offer outstanding opportunities for both work and recreational activities. Located within the scenic Sierra Nevada mountains, the park is home to the largest trees on the planet, breathtaking mountain vistas, and wild and scenic rivers. SEKI offers outstanding opportunities to participate in a wide variety of activities.This position is fun and exciting and will provide you with ample opportunity to gain exceptional experience. Challenge yourself to compete to become part of this high functioning team.
USAJOBS - Job Announcement