Youth Programs - Operations Staff

Responsibilities
The Youth Programs Operations Staff at the Golden Bear Rec Center (GBRC) are responsible for overseeing customer service issues, participant registrations, safety protocols, policy enforcement, and other operational processes within youth programs. This role is pivotal in ensuring a safe, organized, and customer-focused environment for youth participants.

• Keeps binders updated for all classes.
• Responds to and file email from various campus emails. Flag ones that need special attention.
• Assists with check-in before class and advises and assists individuals and groups with problems related to scheduled recreational activities.
• Helps with updating progress reports and communicating progress to guardians of youth enrolled in recreational activites.
• Oversees inventory, storage, budget and maintenance of proshop.
• Implements program policies and procedures.
• Assists with appropriate public relations and promotional programs.
• Reports safety issues to appropriate personnel.
• Maintains files and keeps clean and precise records.