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Community Service Officer - Metro Transit PD

Metropolitan Council
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The Metro Transit Police Department is currently seeking part-time, benefits eligible, Community Service Officers to provide varied support services to the department by performing duties that do not require a licensed peace officer. This is a uniformed non-sworn position that provides police visibility and customer relations to the public, with a focus on the transit riding community.

   
The part-time CSO positions are eligible for benefits, including, but not limited to, medical, dental, and paid time off, and tuition reimbursement. Tuition reimbursement is offered up to $4,500 every 6 months, up to a total of $18,000.* The starting pay is $26.80 hourly. 

 

As a Metro Transit Community Service Officer you will:

  • Perform pedestrian/crowd control at large events such as Twins, Gophers and Vikings games.
  • Provide pedestrian control at light rail stations. May use handcuffs, chemical irritants to control volatile situations.
  • Assist sworn officers with fare inspections by checking fare tickets, writing citations on the light rail and conduct bus security, and parking enforcement.
  • Perform clerical and maintenance support as needed.
  • May transport evidence or paperwork to a Crime Lab, BCA, court, prosecutor 's office, etc.
  • May complete police reports that don't require a sworn officer to complete.
  • Performs other duties as assigned.

 

What education and experience are required for this job (minimum qualifications):  

  • A High school diploma or general education degree (GED) and
  • Must currently be enrolled in an accredited college or university program seeking a degree in a Law Enforcement related field
  • Must be able to perform duties in the work environment and physical requirements sections listed below


License/Certifications:

Valid driver's license with an acceptable driving record


What knowledge, skills and abilities you should have within the first six months on the job:

  • Ability to regularly work a minimum of 20-25 hours per week
  • Able to solve practical problems, interpret instructions, complete simple addition and subtraction, copy, count and record information
  • Understand and follow verbal, written and/or demonstrated instructions, read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
  • Accurately copy data from one source to another
  • Requires the skill to provide basic client services and basic directions to the public and other agencies within the organization
  • Communicate effectively verbally and/or in writing with customers or staff, to complete time report, to coordinate schedule to meet hourly limits and meet department needs
  • Knowledge of basic business software, Microsoft Office (i.e. word, excel, email, etc.)
  • Ability to write routine reports and correspondence
  • Ability to work independently with little supervision and self-motivate
  • Ability to remain free from any physical, emotional or mental condition that might adversely affect the CSO duties
  • Ability to administer first aid and assist medical personnel if called upon
  • Ability to drive a car/SUV at normal speed and at all times of the day/night.

 

What steps the recruitment process involves: 

  • Minimum Qualification Review - Review by Human Resources to ensure minimum qualifications are met
  • Acceptable Work Record Evaluation - (Internal ATU employees only)
  • Panel Interview – Scored structured panel interview
  • Selection Interview – with the Chief and/or Command Staff 
  • Background Check – Candidates must pass a thorough background investigation and credit check conducted by the Metro Transit Police Department.
    • After passing the background check, a conditional offer of employment may be extended.
  • Psychological Evaluation – All candidates must be recommended for hire based on the psychological evaluation.
  • Medical Examination / Work Performance Test / Drug Test – Candidates must successfully pass the medical examination, work performance test, and drug test.


 The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.