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Information Technology Intern

Middlesex District Attorney's Office
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Position Description

  • The IT Intern position provides office-wide technical assistance for project and day-to-day duties as part of the Information Technology department
  • Essential functions include, but are not limited to, the following:
    • Provide excellent and professional customer service to staff in response to requests submitted to IT Helpdesk
    • Basic troubleshooting of PC hardware and software
    • Onboard and offboard user accounts
    • Update user accounts when staff change roles and office locations
    • Assist with initial configuration and deployment of PCs, VOIP phones, and printers
    • Maintain the inventory of computer hardware, peripherals, and software licensing
    • Assist in building and maintaining Windows servers
  • Other tasks and duties as requested by IT staff

Qualifications

  • Recent graduate or currently enrolled in  Bachelor’s Degree or Master’s Degree in Computer Science, Information Technology, or related field  
  • Working knowledge/experience with Microsoft Office Suite, Active Directory, and Microsoft Exchange
  • Analytical and technical problem-solving abilities
  • Strong service orientation and time management skills
  • Excellent communication and writing skills
  • Self-motivated, independent learner
  • A valid driver’s license and reliable vehicle, as travel across Middlesex County may be required
  • Ability to lift up and push 40 lbs.

Covid-19

The Middlesex District Attorney’s Office requires employees to have received COVID-19 vaccination or to have been approved for exemption as a condition of employment. Finalists will be given details about how to demonstrate receipt of vaccination or request an exemption due to a sincerely held religious belief or if the vaccine is medically contraindicated.

 

Application Process

Interested candidates should submit to the Director of Hiring an MDAO Application form (found at www.middlesexda.com under the “About” tab) and forward it with a cover letter, resume, and a list of references to mdaojobs@state.ma.us. Please indicate in the “Subject” line the position you are applying for.

 

Further Information

Candidates are encouraged to visit the MDAO website at www.middlesexda.com to learn more about the work of the office.