Help Desk Analyst
About Us
The Naval Nuclear Laboratory comprises the U.S. Department of Energy locations and personnel responsible for developing advanced naval nuclear propulsion technology, providing technical support to ensure the safety and reliability of our nation’s naval nuclear reactors, and training the Sailors who operate those reactors in the U.S. Navy’s submarines and aircraft carrier Fleets. The Naval Nuclear Laboratory includes the Bettis and Knolls Atomic Power Laboratories, the Kenneth A. Kesselring Site, and the Naval Reactors Facility which have proudly supported the nation since 1946. The Naval Nuclear Laboratory has nearly 8,000 employees working at primary locations in Pennsylvania, New York, South Carolina, and Idaho. The Naval Nuclear Laboratory also has an established presence at numerous shipyards and vendor locations around the globe. We are dedicated solely to the support of the United States Naval Nuclear Propulsion Program. The Naval Nuclear Laboratory is operated by Fluor Marine Propulsion, LLC, a wholly own a wholly owned subsidiary of Fluor Corporation.
Job Description
The Naval Nuclear Laboratory is seeking a Help Desk Analyst to join a dedicated team working in a dynamic and diverse environment supporting not only the Laboratory but the Fleet as well. The Help Desk Analyst position will work with a team of individuals who interface directly with the fleet to support various shipboard applications, networks, and data collection functions. You will help coordinate, track, and distribute help desk requests, participate in Naval Messaging evolutions, and help to generate various quarterly reports as well as offload data from various systems.
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Required Combination of Knowledge and Skill
Bachelor's degree in a related field from an accredited college or university.
Preferred Skills
- Previous help desk experience.
- Previous Naval Nuclear Propulsion Program or other military experience.
- Technical writing capability.
- Help desk software administration experience.
Compensation and Benefits
Medical, Dental, & Vision Coverage
401(k) Savings Program
Capital Accumulation Plan
Personal & Medical Time Off
Paid Parental Leave
Disability, Life and Accident Insurance
9/80 Work Schedule
Flexible Start/End Times
Wellness Rewards Program
Flexible Spending Accounts
Tuition Assistance for Eligible Employees
Employee Assistance Program (EAP)
Visit us online to view all NNL benefits!
Pay Range
$57,000 - $85,600 annually
Please note that the salary information shown is a general guideline only.
Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
All candidates must be U.S. citizens. Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter. FMP is a government contractor and maintains a drug free workplace and workforce. All candidates must be able to pass a drug test in compliance with FMP company policy and 10 CFR 707. Federal regulation requires FMP test for marijuana. As a federal contractor, and consistent with Executive Order 14042, Fluor Marine Propulsion, LLC (FMP) may require all newly hired employees in the United States to be fully vaccinated by their start date, subject to approved disability or religious accommodations. We understand this federal requirement is subject to litigation and enforcement may change. Fluor Marine Propulsion is an Equal Opportunity Employer (Veterans/Disabilities) Committed to Workplace Diversity