Analyst, Quality Programs

POSITION SUMMARY

The Analyst is responsible for performing project work at the foundational level with general guidance. The Analyst supports the execution of various NQF projects within both the Quality Measurement and Applied Innovation Teams, including projects related to healthcare performance measurement and improvement. Projects may relate to healthcare measurement topics, such as healthcare data standards (e.g., HL7 FHIR), healthcare data interoperability, patient safety, value-based payment, quality/accountability programs, and other healthcare topics. The Analyst is specifically responsible for document development/preparation, supporting and coordinating in-person and virtual multistakeholder and team meetings, communications regarding assigned projects, conducting research on healthcare quality and measurement topics, and project support activities.

ESSENTIAL POSITION DUTIES AND RESPONSIBILITIES

The Analyst supports NQF projects, convening meetings, and other core organizational, project, and administrative work/tasks.

Technical Research and Document Development/Preparation

• Provide research support for NQF projects, which may include but is not limited to the following:
  1. Provide synopses or summaries of research findings specifically relevant to the project scope; and
  2. Conduct environmental scans for existing measures, best practices, or clinical care guidelines; literature reviews; and data analyses.
• Draft portions of project overviews, internal and external meeting materials, memos, reports, and other documents as requested by the project senior staff.

Project Support and Communications

• Provide project execution support, including scheduling, supporting in-person and virtual event logistics, notetaking, and working with the project manager to monitor timelines.
• Communicate with project stakeholders about project timelines and key milestones.
• Ensure that all deliverables and materials are provided to stakeholders in a timely manner.
• Coordinate internal communications within and across NQF departments.
• Assist with the convening and providing real-time support for stakeholder in-person and virtual meetings, webinars, and conference calls.
• Ensure that project webpages and/or project databases are maintained, current, and accurate.

Specific Contributions

• Work with senior staff on projects to evaluate quality improvement and best practices and performance measures, as assigned.
• Effectively interact with colleagues within the department and NQF, as well as external parties contributing to Quality Programs projects.
• Recommend solutions and process improvements at the task level.
• Provide positive representation of NQF to external parties and promote NQF within network.

POSITION QUALIFICATIONSEducation/Certification:

Bachelor’s degree with at least 3 years of relevant work experience required or Master’s degree (i.e., MPH, MSHA, MHA, MS) with at least 1 year of relevant work experience.

Experience:

• Strong knowledge of the healthcare delivery system, public health, health policy, performance measurement and/or quality improvement.
• Experience working in the healthcare delivery system and/or with healthcare IT; clinical experience a bonus.
• Experience working in a nonprofit membership or consensus-based organization preferred.

Skills/Abilities:

• Foundational ability with conducting environmental scans and larger research tasks with guidance.
• Experience drafting portions of PowerPoint deliverables/materials and proficiency with developing portions of written deliverables.
• Ability to simultaneously manage multiple projects with competing and changing priorities.
• Ability to prioritize time effectively, delivering assigned tasks and materials on time, and operating with independence and efficiency.
• Experience supporting event logistics, including clear communication of next steps.
• Strong attention to detail.
• Willing to assume responsibility, self-starter who can apply new skills quickly.
• Strong written and oral communication and interpersonal skills.
• Proven analytical, evaluative, and problem-solving abilities.
• Proficient in use of MS Office suite.
• Experience with databases and SharePoint preferred.

PHYSICAL DEMANDS/WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands

While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work environment

In the primary environment, the noise level is quiet to moderate with ambient room temperatures, lighting, and traditional office equipment as found in a typical office environment.