Intern - Corporate Communications (Summer 2024)

There’s never been a more exciting time to join United Airlines! We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled!

Position Overview

At United Airlines, the Corporate Communications department develops focused proactive communications that anticipate challenges, lead the narrative, and enable consistent creative messaging in a rapid and dynamic environment. The department is comprised of several functions including Internal Communications, External Communications, Advertising and Social Media, Strategic Planning, Global Community Engagement, and Creative Services.

Job overview and responsibilities

• Develop social media content that appeals to our key demographics of young adults
• Draft media materials including press releases, media alerts, messaging documents, etc.
• Lead and update media databases including media lists and editorial calendars
• Engage media with proactive outreach to pitch United stories
• Reactively respond to select media inquiries on behalf of United
• Develop a mechanism to receive feedback on our internal comms channels from front-line employees including digital surveys, focus groups
• Audit the employee spaces at the airport, bases, etc., what are employees seeing in their everyday related to United messaging, collect and consolidate findings, make recommendations on next steps
• Assist with sorting, inventorying, assessing condition of artifacts.
• Take daily analysis of content performance and provide stats – page views, open rates, click rates, video views, comment sentiment, etc.
• Spend time looking through all of the submissions coming into our Share Your Stories portal and help us identify them
• Pick up some fun, easy experiences to write about
• Scan our social media platforms, specifically #beingunited, to search for potential employee stories for internal team to tell.
• Log and archive video footage
• Assist at video shoots

Qualifications

• Applicant must be a current undergraduate student
• Must be pursuing a degree in PR/Advertising, Communications, or a related field
• Highly organized and self-motivated, with excellent interpersonal skills
• Ability to balance multiple, competing priorities and ensure attention to detail
• Excellent written and verbal communication and presentation skills; must be comfortable talking to and collaborating with a variety of collaborators
• Confident performing data analysis to arrive at insights and develop recommendations
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)

Additional Information:

• Position will be hybrid based in Chicago, IL
• Intern duration is 12 weeks
• Must be legally authorized to work in the United States for any employer without sponsorship now and in the future
• Successful completion of interview required to meet job qualifications
• Reliable, punctual attendance is a crucial function of the position

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT