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2024 Summer Intern - Enterprise Research (remote) Consumer Insights

As a Customer Experience Research Intern on the CIM Team, you will:

  • Work with peer researchers to understand research needs and develop/execute research efforts to support those needs.
  • Execute new primary quantitative or qualitative research to understand customer needs/expectations and improve the customer experience.
  • Quantitative researchers: Perform statistical analyses on various data sets to explain customer behavior.Qualitative researchers: Utilize qualitative methods to understand “the why” behind customer behavior and help build compelling customer stories.
  • Communicate complex analyses and insights in a simple and actionable way to business partners; develop creative and immersive ways to help business partners take data from insights to action.
  • Collaborate within a fast-paced team, manage multiple projects simultaneously, think outside the box, and constantly focus on developing yourself and your skills.


Qualifications
Currently enrolled in a MS or PhD degree in a research-related field like:

  • Psychology, 
  • Statistics, 
  • Data Science, 
  • Consumer Behavior, 
  • Marketing Research,
  •  Anthropology, 
  • Design Thinking, 
  • Economics, or Marketing.
  • Experience scoping, designing, and conducting quantitative and qualitative research.
  • Quantitative researchers: Experience manipulating and analyzing structured and unstructured data using tools such as R, SPSS, SAS, Python, or Qualtrics.
  • Strong written and verbal communication skills.

Internship Information

This position will be in a hybrid work environment

Dates: May 20, 2023 – August 2, 2024

Competitive candidates will be invited to participate in an on-demand interview in the fall of 2023

*****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity*****

For Los Angeles candidates: Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with criminal histories.

For San Francisco candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

For Colorado and Washington State candidates:

Salary: $28.00 per hour

For California, NYC, and CT candidates:

Salary: $28.00 per hour

Summer internships are not benefits eligible.