Summer 2023 Customer and Employee Experience - McKinney or Sherman, TX
Major Duties and Responsibilities (Essential Functions)
- Assist in customer experience projects and provide feedback for improvements.
- Shadow employees in various departments to gain an understanding of the organization's operations.
- Assist in employee experience projects and provide feedback for improvements.
- Participate in employee engagement initiatives and provide feedback for improvements.
- Participate in diversity and inclusion initiatives and provide feedback for improvements.
- Assist in training and development projects and provide feedback for improvements.
- Prepare presentations summarizing internship experiences and learnings.
Additional Duties and Responsibilities
- Attends classroom training and other networking opportunities provided through an internship program.
- Participates in various team-building activities.
- Performs any other duties as requested.
- Adherence to all First United Policies and Procedures.
- Dresses professionally.
Employee Specifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Strong written and verbal communication skills
- Detail-oriented with strong organizational skills
- Ability to work independently and in a team environment
- Proficient in Microsoft Office Suite
- Previous experience in a customer service or customer experience role is preferred but not required.
Education and Work Experience
- Incoming Senior
- Currently enrolled in an undergraduate or graduate program, majoring in business, marketing, human resources, or a related field.
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned by the supervisor to meet the ongoing needs of the organization.
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at HR@firstunitedbank.com for assistance.
First United Bank is an Equal opportunity employer. This company considers candidates regardless of race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.