IT Intern
A world leader in innovative, casual footwear, Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world — and for good reason: since 2002, we’ve sold more than 600 million pairs in over 90 countries! We achieved our status as a global leader in the casual footwear category by taking an inherently simple approach to uniting style, modern comfort, and value. Every day, we make a choice to have an open mind and look on the bright and colorful side of life. We embrace and celebrate the uniqueness in everyone, inviting the world to Come As You Are!
The IT intern will gain a comprehensive view of a corporate IT organization by rotating through each IT team. This person will gain knowledge and experience through hands-on learning and engagement. Primarily assigned to the IT Support Operations organization, they will work on a summer-long project that directly impacts the efficiency of user support, including knowledge base management and application catalog.
WHAT YOU’LL DO
IT Support Operations:
•Deliver technology support across all global Crocs & HEYDUDE teams including software and hardware administration
•Service Desk (Tier 1 Support)
•End-User Computing (Corporate/Distribution Center Tier 2 Support)
•Retail Systems Support (Store Tier 2 Support)
Infrastructure & Information Security
•Understand and maintain network systems, data storage facilities, hardware, and software
•Experience a robust InfoSec team and the cruciality of their roles
•Coordinate with all departments to maintain the IT system inventory, contracts, service agreements, and policies
Corporate Applications (Warehouse Logistics, ERP, HRIS, Integration)
•Exposure to multiple corporate ERP systems, including SAP and Oracle
•Observe how corporate applications/systems connect with each other
•Understand how IT plays a substantial role in the backend of supply chain
Project Management
•Plan and implement projects using traditional/waterfall and Agile project management methodologies
•Keep business units, partners, and the CIO updated of ongoing projects via status reports
Analytics
•Improve dashboards for a variety of groups (Finance, Retail, Ecommerce, etc.)
•Data engineering activities with various technologies including Snowflake and PowerBI
WHAT YOU BRING TO THE TABLE
•Working towards a bachelor’s or master’s degree in IT, Computer Science, or Business Administration/Management
•Proficiency with Microsoft suite (Outlook, Excel, Teams, etc.)
•Highly motivated self-starter
•Prioritize and execute multiple initiatives in a collaborative and fast-paced environment
•Excellent written and verbal communication skills
•Able to comfortably connect with executives at a high level and others at a more granular level
Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Title: Intern
Hourly Range: $18.00 - $20.00
Workplace Persona: Collaborator (hybrid work schedule; in office 60-80%)