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2023 Intern - IT Infrastructure Analyst - Hunt Valley, MD

Who We Are
Textron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems.

Visit TextronSystems.com & Lycoming.com to read more about who we are and the products we make!

About This Role
We believe people should love what they do – in this role, you will be responsible for:
  • Learn and assist with IT Network and Infrastructure platforms (i.e. servers/ compute, cloud, backup, storage) and associated process
  • Work on assigned projects, including research, development, coordination, and decision making to complete assigned project(s)
  • Create and maintain process and technical documentation
  • Adhere to ITIL standards and best practices related service management and asset management
  • Provide excellent customer service by establishing positive relationships with IT & business personnel, representatives from external organizations and others
  • Promote teamwork by sharing knowledge, cooperating with others, participating in meetings and work groups, and supporting the goals and objectives of the business unit; Perform related duties as assigned.
 
Qualifications
  • Pursuit of Bachelor’s degree in Computer Science, M.I.S. or any combination equivalent
  • Strong verbal, written, interpersonal, troubleshooting, and analytical skills
  • Database application knowledge, SQL
  • Basic understanding of Windows and Linux operating systems
  • Customer service experience

Why Intern with Textron Systems?
As an intern with Textron Systems, you’ll become part of a team that is ALL IN, providing enduring solutions for a complex world. TOGETHER, we put tomorrow’s technology in the world’s hands today. Over the summer you will connect with people across multiple disciplines and locations, giving you exposure to new projects and mentorship. Below are a few additional highlights of the intern experience:
  • Networking with fellow interns, employees, and leadership across Textron Systems
  • Opportunity to apply to full-time positions or return internships before they are open to the public
  • Employee Resource Group (ERG) participation including volunteer days, events, and collaborations

How We Care
At Textron Systems, our talented people make us successful. We promote an inclusive environment where we value individuality, differences, and unique perspectives.

Our Company is committed to offering employees opportunities to grow and develop. Our benefits and compensation packages are designed to help our talented employees excel and achieve their goals, so they can make a difference every day in and outside of the workplace. Below are just a few examples of our total rewards for Full-Time Employees:
 - Flexible Work Schedules
 - Education Assistance
 - Career Development & Training Opportunities
 - Wellness Programs (including Fitness Reimbursement)
 - Medical, Dental, Vision & 401(K) with Company Funding