Client Relationship & Customer Service Representative
The Client Relationship Representative will be responsible for maintaining long-term relationships with clients through constantly communicating about inquiries and requests and exploring collaborative opportunities. The Client Relationship Representative will be working in a dynamic Business Development team, building and growing leadership skills while coordinating tasks with team members. We recognize that our people are our strength and the diverse talents from our workforce directly contribute to our success. Currently, we are more than willing to sponsor H1B visas to employees who show great potential.
What you will work on
- Manage and maintain strong client relationships with adaptability, urgency, and positivity
- Be able to interpret and understand requests and needs from clients
- Seek collaborative opportunities for the business, both internally and externally
- Engage in professional conversations and maintain positive relationships with senior-level management team
- Contribute to contacting clients and handling their requests via phone or email with the highest level of confidentiality and sensitivity
- Strong project management skills to impact process improvements
What you need to have
- Bachelor’s and/or Master’s degree in Business Administration, Marketing, or other related fields
- Expert in Microsoft Office Suite, specifically PowerPoint, Word and Excel
- Strong organizational skills and attention to detail.
- Highest level of integrity and ethical standards.
What we prefer you to have...
- Previous sales experience with customers or clients
- Previous experience in IT companies
Working Condition: Office environment
Annual Salary: starting from $50,000
Application instruction: Please apply through Handshake.
Contact information: hrinfo@invictusys.com