Benefits Specialist
Company Overview
Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you.
In our 35+ years in the industry we have improved over 14 million lives, and we are just getting started. With 5,000+ team members nationwide supporting work disciplines from technology to manufacturing, retail stores to field services technicians, corporate teams to customer service, we are a sleep innovation leader because of our team members. Now is a great time to join us as we invest further in our people and sleep innovation. #TeamSleepNumber
Position Purpose
This Benefits Specialist provides essential support to Sleep Number’s team members and the enterprise Benefits Team, which includes the administration, processing and support of all benefit and wellness programs. The Benefits Specialist also act as a point of contact and communication liaison between team members, internal partners, and vendors on administration of programs and processes. The Benefits Specialist enhances the employee benefit experience and understanding through request processing with a focus on data integrity, system troubleshooting, and resolution. Overall, this role is responsible for the day-to-day benefits plan administration, including, but not limited to, qualifying life events, dependent verification, and medical support notices, etc.
Primary Responsibilities
- Communicate and partner with team members, Human Resources Business Partners, vendor partners and other internal stakeholders. Examples of communication to team members include the leave of absence process/cycle, and terminated team member communications etc.
- Assist with day-to-day administration of Sleep Number's leave and disability programs, including but not limited maintaining processes, communications, and serving as the leave and disability administration subject matter expert while collaborating both internally and externally
- Act as a subject matter expert to the Human Resources Service Center to resolve escalated benefit inquiries from team members
- Process and seek efficiencies in various benefit and system related events such as invoice processing and reconciliation, life insurance evidence of insurability and claims, qualifying events, disability payments, tuition reimbursement and relocation requests
- Perform audits to ensure data and billing integrity, ensure findings are resolved and communicated to key stakeholders
- Optimize Workday Benefits functionality via testing and troubleshooting in partnership with HR Operations team
Position Requirements
- 1 to 3+ years of benefits experience
- Bachelor’s degree preferred or equivalent work experience
- Leave administration and disability experience desirable
- Experience with HRIS/Benefits systems
- Experience with Workday, GL process a plus
- Proficient in Microsoft Office
- Ability to maintain knowledge of current benefit related governmental regulations
- Ability to organize and prioritize work, meet competing deadlines, handle multiple priorities and work independently
- Excellent oral and written communication, collaboration, problem solving and critical thinking skills
- Solid organizational skills and attention to detail
Working Conditions
- Sleep Number offers a hybrid work arrangement balancing a mix of on-site collaboration and remote flexibility
- Business needs may require work during non-core business hours
- Typical office environment, requiring at least 8 hours standing or sitting
Wellbeing
Our company's purpose is to improve the health and wellbeing of society.
Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.
By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.
Examples of how we invest in your wellbeing:
- Sleep - Our 360® smart bed for team members, and discounts on our innovations and sleep solutions for yourself and friends and family throughout the year.
- Physical - Wide range of wellbeing resources and services through our medical plans to improve your physical health.
- Emotional - Access to mental health resources, caregiving support, paid time off and parental leave to support your emotional wellbeing. Work for your day flexibility, available for select corporate roles.
- Financial - Competitive base and variable pay programs, ability to save for the future through a matched 401(k) plan and financial support to recover from an illness or injury.
- Community - Paid time off for volunteering and connections to our communities through our Diversity, Equity & Inclusion initiatives, and support for charitable causes.
- Career - Opportunities for career development and continuous learning, including a tuition reimbursement program.
Safety
Safety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor’s Occupational Health & Safety Administration (OSHA), and state/local laws.
EEO Statement
Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.
Americans with Disabilities Act (ADA)
It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.