Jr. Copy Project Manager
Hi there! We're WebFX, a full-service digital marketing agency based in the US (but with a global presence) and we'd love to meet you! We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We get super excited about driving business growth for our clients and are looking for people who take pride in their marketing work and enjoy having a little fun at the same time.
Why Choose WebFX?
- We've been named the Best Place To Work in Pennsylvania 7 years in a row π
- We're expanding! New offices in Guatemala, St Petersburg FL, Lancaster PA (and York, PA and Cape Town South Africa coming in 2022) π±π
- Prior knowledge/experience is not required for any of our roles, we provide all of the training and tools necessary for you to be successful!
- Flexible Schedule (start your day between 8 and 10 am - when you do your best work!)
- Love animals? Cool, so do we! That's why we have a Pet Friendly Office πΆ
- Profit Sharing π°Β
- Need that caffeine fix? On-site cappuccino machine, Little Amps Coffee Bar (with a barista!) & Tea Bar β
- On-site Yoga sessions
- On-site Fitness Center ποΈββοΈ
- 150% Company Match Of Personal Charity Donations
- Supplemental Insurance
- 100% Company Match 401K π°Β
- Generous Paid Time Off π
- Employee Wellness Program
- Love to learn? You sound like an FXer! FXLearns Library with hundreds of personal and professional growth books π
- Humanitarian Trips βοΈ
- Health/Vision/Dental Coverage
- New Parent Support πΆπΏπΆ
- Dressing up everyday not for you? We get it! Enjoy our Casual Dress Code
- Home Buyer ProgramΒ π‘
- Personal Desk Fund π°Β
- Green Commute Benefits
- Pawternity Leave π±
- Merit-based promotions (we promote from within, you will move up and grow here!)
What We're Looking For
Desired Education
- Bachelor's in English, Communications, Project Management or related major
- GPA above a 3.4
General Knowledge
- Solid understanding of the Internet
- Solid understanding of basic copywriting and copyediting
- Solid web copywriting skills
Experience
- Experience working with others and working as a team
- Customer service experience in any industry
- Experience coordinating the workflow and deadlines of others (A plus)
- Coaching and/or mentoring experience (A plus)
- Any digital marketing experience (A plus)
Qualities
- Brilliant written and verbal communication skills with stellar attention to detail
- Top-notch interpersonal skills and overall "people skills" β you find it easy to connect with others and find common ground!
- Demonstrates ability to get things done and solve problems on the fly
- Passion and creativity for communication and relationship-building
- Well organized, good at managing and juggling projects. Efficiently handles a large volume of work.
- Self-motivated and self-driven mentality with an entrepreneurial spirit β you take initiative on tasks and projects and love finding ways to make processes better and more efficient!
- Excellent ability to manage time effectively
- Welcomes accountability in all projects and processes
- Shows the ability to think critically
- Has great rapport with internal team members and works with a "can-do" attitude
- Embraces the growth mindset and philosophy of getting 1% better every day
What You'll Do
Responsibilities
- Mentor a team of 12+ copywriters/copyeditors, including coordinating daily project workload, providing positive and constructive feedback on both hard and soft skills and contributing to team-bonding initiatives
- Assign copy projects to writers with a thoughtful eye toward matching the right writer with the right client as well as ensuring deadlines stay on track
- Establish and maintain relationships with each writer by holding periodic meetings with all team members as well as leading annual review calls
- Identify growth and strength areas for all team members, help them choose goals targeting growth areas and support them in pursuing these goals
- Act in a customer service role while interacting with account managers about copy projects and troubleshooting their questions and concerns
- Answer and field incoming questions from writers and account managers about specific copy projects
- Process copy revision requests from clients, including updating the client notes with takeaways and assigning the revision project out to a writer
- Plan and implement process improvements and special projects on an ongoing basis to help streamline workflows and support team-wide goals and initiatives
- Think critically and creatively to resolve snags as they come up with projects and be of service to writers, account managers and fellow Copy PMs
- Collaborate with fellow Copy PMs on projects as needed, taking accountability for tasks
- Invest in long-term growth and learning and keep up with the industry by participating in WebFX's ongoing learning program, FXLearns
- Set and meet weekly, monthly and quarterly goals
Client interaction: The Jr. Copy Project Manager role is not a client-facing position
Percentage Breakdown
- 45% ensuring project completion, fielding project-specific questions from writers and account managers
- 20% mentoring, coaching and building relationships with writers
- 20% completing process improvements and special projects
- 5% participating in department-wide and team-wide huddles and Lunch and Learns
- 5% grading writer/editor trial projects
- 5% setting weekly, monthly and quarterly goals
Training
- Our "Bootcamp" web marketing training program will be provided for new WebFX "family members" to learn, grow and develop in and out of the office with the hard skills necessary to be successful in their position.
- On-site, state-of-the-art training amenities to facilitate departmental trainings, industry-related updates and monthly Lunch and Learns.
What You'll Get
Opportunities for Growth
WebFX grew 250%+ over the past 3 years, and merit-based promotional opportunities are abundant for new family members who meet or exceed position performance metrics.
Compensation
$42,000 to $44,000 (potentially higher based on work experience)
Potential additional bonus may be offered for GPAs of 3.8+ & graduating with high honors
Candidates interested in the Jr. Copy Project Manager position may also have interest in:
Digital marketing, public relations, PR, online marketing, paid advertising, search marketing, inbound marketing, web marketing, social media, content marketing, PPC, SEO, SEM, blogging, customer service, writing, editing, research, communications, entry level, etc.
Check out our culture on social media:
We have aΒ multi-step interview process, where we focus on giving both our candidates, and ourselves, opportunities to get to know each other a bit better. While our process may be more thorough and perhaps longer than other interview processes that you've been a part of, our goal is to work together with our candidates to find a mutually beneficial fit, where a candidate is a great addition to the FXFamily, and WebFX is the right fit for their career goals. Interested in joining the FXFamily? Great! Apply now!
*You don't need to apply more than once even if you're interested in multiple positions - you can simply let us know! We consider all open roles when reviewing resumes and applications!
WebFX is an Equal Opportunity Employer, committed to providing and fostering an inclusive environment where all people, including women, minorities, LGBTQ+ and other underrepresented groups are supported, respected, and encouraged to excel within STEM careers. Our goal as an organization is to empower our team to achieve their personal best, bring people together, and provide equal opportunity to do so regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation.Β You can learn more on our website here!