Financial Aid Administrative Assistant
The Office of Financial Aid is looking for a friendly, driven, and self-motivated student worker for the 2022-2023 school year. Serving as front line student support, this position will provide customer support and assist with administrative tasks.
Responsibilities include:
Supporting the office by performing administrative tasks, to include:
o Staffing the front desk to greet visitors and answer general questions in a professional manner.
o Answering phone calls, responding to voice mails, and replying to emails in a timely manner.
o Reviewing submitted documents for completion and proper signage.
o Collecting, scanning, and indexing documents into the records management system.
o Collecting and distributing office mail.
· Helping parents and students understand the process of financial aid.
· Identifying outstanding requirements and assists students with obtaining the documents required to satisfy them.
· Providing support with special projects and outreach initiatives.
· May be required to perform other duties as assigned.
Required Qualifications:
- Must complete the Free Application for Federal Student Aid (FAFSA).
- Must demonstrate financial need and indicate your interest in the work-study program.
- Must be enrolled in at least 6 credit hours to qualify for the Federal Work-Study program.
- Must be available to work 6-10 hours a week.
Special Knowledge/Qualifications:
- Superior customer service skills.
- Strong oral and written communication skills.
- Self-starter who can work independently to complete tasks.
- Multi tasker who can work in a fast paced environment.
- Quick learner who can learn to navigate student management system.
- Ability to use MS Word, Excel and Outlook for basic/moderate level functioning
Other Requirements:
Professionalism is required in dress and actions at all times. Dress for student employees is casual but not controversial. Tee-shirts bearing language or art which is likely to offend others, torn clothing, unkempt appearance, or revealing clothing which exposes parts of the body typically covered in a work setting should be avoided. If in doubt, please ask the Supervisor. Excessive absences and tardiness are grounds for dismissal.