Deal Desk Analyst
The Deal Desk Analyst manages the contract process. This will require working with Legal, Finance, Operations, Sales, IT and Client Services to get any contract related issues resolved. This role is not only focused on helping individual contracts get executed, but has an aim towards improving the overall contracting process.
Primary Accountabilities:
Operational (50%)
• Manage the flow of pricing and contract requests from sales
• Manage the collection of information related to pricing and contract requests
• Provide training to sales team on process changes
• Integrate new product and service offerings into the standard pricing and contract process
• Identify and escalate roadblocks that may appear during the contract process
• Aid with the implementation and adoption of new tools related to the contract process
• Identify and execute process improvement opportunities related to the contract process
Analytical 25%
• Create and manage the quote to cash process dashboards
• Provide analysis on contract volume and deal cycle time
• Quantify and report on the impact of process improvements
Required Qualifications:
• Bachelor's Degree
• Minimum of at least 3 years related work experience and/or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.
• Experience with contract management preferred
• Proficient in Microsoft Office
• Proficient in G-Suite
Individual Competencies:
• Accountability: Reports to Director of Finance Deal Enablement
• Written Communication: Provides written support to stakeholders involved in the contract process
• Verbal Communication: Provides support via phone and/or in-person to internal contract stakeholders (Sales, Legal, IT, Finance, Client Services and the Inmar Leadership team)
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is:
• Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
• Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
• Occasionally required to stand, kneel or stoop, and lift and/or move up to 25 pounds.
• Occaisionally required to view items at an extremely close range and must be able to adjust and readjust focus.
Safety:
• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
As an Inmar Associate, you:
• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
• Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
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