Patient Account Coordinator
Do you have a passion for providing EXCELLENT Customer Service? Are you seeking a dynamic and rewarding career in the Healthcare Industry? Come join our staff at Peachtree Orthopedics. Peachtree Orthopedics is seeking dedicated, energetic, meticulous, and compassionate Patient Account Coordinators!
Essential Duties and Responsibilities
- Demonstrates a courteous, friendly, and professional demeanor while he/she greets and checks out patients.
- Collects Point of Service payments.
- Responsible for accurate and timely charge capture for clinic-based services.
- Maintains a high level of confidentiality when servicing patients.
- Encounter completion and resolved eligibility edits/errors
- Handle patient billing and patient balance inquiries
- Timely and appropriate resolution of all assigned accounts for third party payors and /or patients with the purpose of managing account receivables balances.
- Identify and communicate AR trends, denial issues, or irregularity impacting resolution of AR or daily production workflow to supervisor and other team members and recommend resolution.
- Responsible for accurate and timely charge capture for clinic and hospital-based services.
- Maintains up-to-date knowledge of third party billing and reimbursement, clinic’s financial policies, and industry knowledge.
- Prepares and submits daily productive reports as required.
- Completes annual compliance and regulatory requirements as applicable.
- Performs other necessary duties as required by the clinic.