Upchurch University Center - Information Desk Staff
Applications are currently being accepted for the position of Upchurch University Center Information Desk Staff.
Information Desk staff serve as an important resource to the Upchurch University Center and Longwood University by providing quality customer service and accurate information about the Upchurch University Center and Longwood.
Responsibilities include:
- Serve as the building host, welcoming persons approaching or passing by the information desk
- Answer the phone in a courteous way and connect the caller to the appropriate office
- Ensure customer service is conducted in a courteous and professional manner
- Responsible for issuing keys and equipment as needed
- Provide current and accurate information about what is happening in the Upchurch University Center and Longwood University
- Provide a positive client experience to all patrons of the facility
- Assist the Building Supervisor as needed in emergency situations
- Complete all necessary reports
- Assist with enforcing Longwood University and University Center and Student Activities policies
- Provide regular feedback to the Director of the University Center and Student Activities regarding observations and ideas for improvement
- Attend required staff meetings, staff development, and training
- Arrive on time in the appropriate uniform
- Other duties as assigned
Qualifications:
- Maintain a 2.5 GPA
- Be available to work flexible hours
- Excellent communication and customer service skills
- Ability to interact with a wide variety of people
- Ability to communicate clearly with customers (faculty, staff, students and guests)
- Ability to work independently
Federal Work Study students encouraged to apply!!
If you have any questions or would like additional information, please contact Susan Sullivan at 434-395-2107.
Please apply at the following website: https://form.jotform.com/71064341927960