Furniture & Interior Sales Specialist
I. POSITION SUMMARY
The Furniture & Interior Sales Specialist will develop strategies to grow furniture sales within existing accounts and identify and close new business opportunities. Successful candidates will also build strong relationships with the commercial real estate and the architectural & design communities.
II. POSITION EXPECTATIONS
- Make sales and relationship calls to existing and potential clients; constantly seeking opportunities to develop sales.
- Actively participate in networking activities, including networking with local associations, industry events, trade shows, and other forms of business development activity.
- Offer personalized service to clients, understand and promote the benefits, capabilities, and advantages of working with The Supply Room to generate sales activity.
- Serve as a resource and partner with clients to discover the best solution to meet their needs and exceed their expectations, including making product and design recommendations based on scope and budget.
- Maintain and report on projects, leads, and other sales activity.
- Achieve established sales and gross profit targets.
- Prepare complete and accurate customer quotes and proposals to clients that are ready for order entry.
- Set accurate expectations with clients and collaborate with Support and Operations teams to successfully fulfill a client's objectives and project goals.
- Stay up to date on the trends within the marketplace and manufacturer product updates.
- Build trust and inspire loyalty with our customers.
- Maintains customer confidence and protects operations by keeping information confidential.
- Maintains a safe and clean working environment by complying with policies, procedures, and regulations.
- Other duties as assigned.
III. SUPERVISORY RESPONSIBILITIES
- This position has no supervisory responsibilities.
IV. MINIMUM QUALIFICATIONS & SKILLS
- Reliable transportation is required to travel to and from customer locations.
Education, Certifications and /or Licenses:
- Bachelor’s degree is required.
Experience:
- Experience in a sales consultant/interior design capacity, preferably in the contract furniture industry or within the commercial real estate industry.
Knowledge/Skills:
- Working knowledge of commercial office space planning.
- Ability to interact professionally with clients and fellow employees.
- Must be a highly motivated to learn and grow, self-directed, and proactive.
- Reliable and responsive.
- Competitive spirit.
- Excellent interpersonal/customer service skills.
- Excellent presentation, listening, verbal, and written communication skills.
- Time management and organizational skills with excellent attention to detail.
- Conscientious and positive attitude.
- Proficient in office computer software use (Word, Excel, Outlook, PowerPoint, etc.).
- Knowledge of ADA and general code compliance.
- Able to continually learn and understand specifications for multiple manufacturers.
- Able work independently and/or collaboratively within a team – willing to roll up your sleeves and help the team get work done.
- Manage and organize time to meet objectives and deadlines.
- Lives and leads by the company’s values and serves as an example of the best we want to see in our team.
- Able to interact professionally with customers, vendor partners, and fellow employees.
- Demonstrate honesty, integrity, and conscientiousness – care about doing the right thing, not the easy thing.
- Innovative mindset – demonstrate flexibility and problem-solving skills when met with challenges.
V. PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
While performing the duties of this job, the associate may be required to do the following:
- Perform activities such as balance, bend/stoop, crouch, kneel, push/pull, reach, squat.
- Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
- Remaining in a stationary position, often standing or sitting for prolonged periods.
- Moving about to accomplish tasks or moving from one worksite to another.
- Communicating with others to exchange information.
- Repeating motions that may include the wrists, hands and/or fingers.
- Assessing the accuracy, neatness and thoroughness of the work assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
VI. WORKING CONDITIONS AND ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
While performing the duties of this job, the associate regularly works in a typical business office environment and travels to customer locations.