Human Resources/Communications Assistant

     I.       Definition

    II.       Roles & Responsibilities

·        Assists with scheduling interviews.

·        Assists with scanning employee documents into the HR system.

·        Assists with creating and maintaining personnel/medical/credentialing files on new/existing and departed staff.

·        Assists the Director of Human Resources with the new hire process including scheduling of start date, orientation dates, etc.

·        Assists the recordkeeping process by generating documents that indicate personnel changes to include offer letters, board reports and change forms.

·        Assists with credentialing applications for new providers.

·        Assists the Director of Human Resource in conducting employment verification.

·        Assists the yearly Employee Appreciation Program.

·        Assists with posting job openings on local job boards and social media.

·        Fields telephone calls as needed; drafts electronic and written correspondence; creates spreadsheets.

·        Communicates with vendors and service providers as directed.

·        Monitors, researches, creates, and posts content for social media channels.

·        Updates website and responds to public inquiries through the designated information email address as directed.

·        Handles scheduling of conference rooms.

·        Drafts donors thank you letters.

·        Supports maintenance of HealthWorks Intranet.

·        Supports creation and distribution of signage and patient education materials to all centers.

·        Assists with photography of HW staff and patients and maintains library of photographs for publicity.

·        Ensures contact database is kept up to date.

·        Other duties as assigned.

  III.       Qualifications & Education Requirement

·        High School Diploma or GED required. Associate degree preferred. Two (2) years in an office setting preferred. Excellent computer skills to include social media proficiencies required. Must be culturally competent and have excellent customer service skills. Must enjoy working in a team focused environment.

 

 

 

 

  IV.       Knowledge, Skills, & Abilities

·        Demonstrates ability to be a team player.

·        Exemplary customer service skills required.

·        Must have advanced computer skills to include, keyboarding and familiarity in operation Windows software, and accurate data entry.

·        Must be proficient in Microsoft Office (Excel, Word, & Outlook)

·        Familiar with social media platforms.

·        Proficient written and verbal communication skills.

·        Manages time and resources effectively to deliver consistent results.

·        Ability to manage multiple projects simultaneously.

·        Always maintains complete confidentiality and exercises discretion.

·        Demonstrates flexibility, open mindedness, and versatility in adjusting to changing environments and requirements, as necessary.

 

   V.       Working Conditions

·        Work is normally performed in a typical interior/office work environment.

·        Potential for working under stressful conditions and working irregular hours.

·        Exposure to a variety of working environments.   

·        Risk of exposure to communicable diseases or bodily fluids.

·        Requires Health Care Worker Vaccinations including mandatory influenza vaccination.