Bi-Lingual Computer Lab Assistants (Spanish/English)

BRONX RIVER ART CENTER

Hiring: Bi-Lingual Computer Lab Assistants (Spanish/English)
BRAC Community Technology Access Site

Employment Type: Part-Time
Hourly Rate: $20/hour
Schedule: 4 days per week, 5 hours per day
Anticipated Start Date: September 14, 2026
Position Term: Initial Term September 14, 2026 – January 31, 2027 
(with lab hours to be determined past February)
Reports To: Education Associate 

About Bronx River Art Center

Bronx River Art Center (BRAC) is a culturally diverse, multi-arts nonprofit serving youth, artists, families, and community members in the Bronx. BRAC provides arts education, exhibitions, artist studios, performances, and community-based programming designed to expand access to creativity, technology, and opportunity.

BRAC is expanding its existing computer lab into a Community Technology Access Site, providing free access to computers, internet, creative software, printers, scanners, digital learning, and technology-based educational and workforce resources.

This program is supported in part through Hispanic Federation's UPLift New York initiative.

Position Summary

Bronx River Art Center is seeking Lab Assistant(s) to support the operation of the Community Technology Access Site during scheduled Open Lab hours.

Lab Assistants will serve as a welcoming and supportive first point of contact for community members using the lab. They will assist youth, adults, and seniors with basic technology needs, creative projects, workforce resources, online applications, and other appropriate uses of the lab.

This position is an important part of BRAC's goal in helping ensure that community members can meaningfully access and use technology.

Proposed LAB SCHEDULE & HOURS (Subject to possible revision after pilot period)
Tuesdays 4:30-9:30PM
Wednesday 4:30-9:30PM
Thursdays 11-5PM
Saturdays 12-5PM

Responsibilities

Open Lab & Community Access

• Staff scheduled Open Lab hours four days per week, five hours per day.
• Welcome participants and provide orientation to the Community Technology Access Site.
• Assist participants with accessing computers, internet services, printers, scanners, and available software.
• Support participants with different levels of digital experience.
• Help participants understand and follow computer lab procedures.
• Maintain a welcoming, safe, clean, inclusive, and respectful environment.
• Ensure policies and procedures are upheld, including cyber security and monitoring appropriate usage. 
• Occasional front desk coverage as needed to allow entry/departures of lab participants
• Assist and bill for printing/scanner access, controlling & monitoring physical resources and access 

Digital Technology Support

• Provide basic assistance with computer operation, internet navigation, email, file management, printing, and scanning.
• Assist participants with accessing online educational, workforce, and community resources.
• Provide basic troubleshooting and refer more complex technical issues to BRAC staff or the IT Consultant.
• Assist participants in using creative software and digital tools available through the lab.
• Support use of accessibility equipment and peripherals when appropriate.

Academic, Workforce & Creative Support

• Assist students with research, and academic technology needs.
• Help participants navigate online job searches and applications.
• Provide basic support with resumes and digital portfolios.
• Assist participants working on digital art, graphic design, animation, multimedia, and other creative projects.
• Help participants access available creative software and open-source tools.

Participant Support & Inclusion

• Provide patient and respectful assistance to participants with varying levels of technological experience.
• Support BRAC's commitment to culturally responsive and barrier-reducing programming.
• Communicate with participants in English and/or Spanish.
• Help create an environment welcoming to youth, seniors, multilingual participants, and first-time technology users.
• Refer participants to BRAC classes, workshops, and other resources.

Program Administration & Data

• Maintain accurate Open Lab sign-in and usage records.
• Support participant registration and attendance tracking.
• Assist with surveys, feedback collection, and other evaluation activities.
• Help staff document program participation and outcomes.
• Maintain confidentiality of participant information.

Lab & Facility Support

• Help maintain an organized and functional computer lab.
• Monitor equipment and report problems promptly.
• Report missing supplies or maintenance needs.
• Assist with room setup and breakdown for classes and workshops.
• Support Computer Teachers during programming as needed.
• Participate in required staff meetings and training.

Qualifications & Requirements

Required:

• Demonstrated comfort using computers, internet-based tools, and common digital applications.
• Ability to explain basic technology concepts clearly and patiently.
• Strong communication and interpersonal skills.
• Ability to work respectfully with youth, adults, and seniors.
• Ability to work independently during scheduled Open Lab hours.
• Reliable attendance and punctuality.
• Ability to maintain a welcoming and inclusive environment.
• Ability to follow BRAC policies and procedures.
• Commitment to participant privacy and confidentiality.
• Ability to complete required training.
• Successful completion of a background check is required due to regular interaction with youth participants.
• Bilingual English/Spanish skills are required for some shifts 

Preferred:

• Experience working in a computer lab, library, school, community center, arts organization, or similar environment.
• Experience providing digital literacy or technology assistance.
• Familiarity with Adobe Creative Cloud, Canva, Microsoft 365, Google Office programs, or similar tools.
• Experience working with youth, seniors, immigrant communities, or historically underserved communities.

We recognize that strong candidates may not meet every qualification listed above. Candidates with a strong interest in technology and a willingness to learn are encouraged to apply. BRAC will provide access to self-guided digital training tools, learning resources, and other training opportunities to help staff build their skills throughout the program. 

Community Hiring: Bronx River Art Center strongly welcomes and encourages applications from residents of West Farms and the surrounding Bronx neighborhoods, as well as candidates who have lived experience or meaningful connections to the communities BRAC serves. We value community knowledge, cultural competency, and a commitment to supporting local residents alongside formal education and professional experience. 

How to Apply

Please email the following materials to jobs@bronxriverart.org with "Lab Assistant" in the subject line:

• Resume
• Cover letter
• Contact information for two professional references

Applications will be reviewed on a rolling basis. No phone calls, please.

Bronx River Art Center is committed to providing an inclusive and equitable workplace and encourages applications from candidates who reflect the diversity of the communities we serve.