Teen Services Librarian

Objective of the position:  

Oversees the development, implementation, and evaluation of all teen classes, events, and collections for the organization. Responsible for providing specialized training and library services to customers including homework help services, outreach, reader’s advisory, in-depth reference, technology support, and customer service. Provides training and guidance to other Public Services staff including the use of electronic resources and reference tools. Supports the Marketing Department by providing content for the library’s online presence and brand. The Teen Services Librarian works with each department in the library to provide materials and exceptional service to all customers. Committed to the Pickerington Public Library’s Mission: “Inspiring Knowledge, Connecting Community, Enriching Our World, Fostering the Love of Reading!”  

Leadership and Person-in-Charge Responsibilities: 

Training: Develops and/or conduct formal and informal training with all levels of staff and volunteers in the provision of quality library services to customers.  

Work Review/Revision: Assists in coordinating reference and customer services throughout the organization. 

The Librarian serves as a Person in Charge (PIC) in the absence of a manager.  

Job Summary: 

Plans, coordinates, promotes, and presents teen related classes, events, displays, and outreach  

Assists and answers questions for customers in locating and using library materials, resources, digital devices, and other equipment  

Manages assigned areas of the collection based on knowledge of community needs, usage levels, and relevance of materials, to include weeding and replacing material as needed  

Establishes and implements goals and objectives for service which support the library’s strategic plan  

Acts as the Person-In-Charge (PIC) in the absence of a manager  

Supports the Managers in proper maintenance of customer records. Ensures the library is adhering to all Ohio Patron Privacy Laws  

Provides readers’ advisory to customers (in person or virtually) using appropriate sources of information, including knowledge of the collection, the publishing industry, and electronic resources  

When serving as a Person in Charge, coordinates daily staff activities and provides operational guidance to staff and volunteers. When serving as a Person  in Charge, helps ensure that staff provide consistent, friendly, and professional service to customers. 

Coordinates with the Marketing Manager and Public Services Director to establish and maintain collaborations with community agencies and promote Library services through community outreach  

When serving as the person in charge, ensures that daily money collection and safekeeping procedures are completed and, when necessary, obtains change from the bank. Provides excellent service to customers of all ages and backgrounds, practices positive public relations and performs duties in a friendly and courteous manner  

Supports Technical Services staff in ensuring all materials are appropriately cataloged  

Monitors facility and property issues and conditions, communicating any needs or problems to the appropriate person  

Participates in the Library’s Consortiums and partnerships at appropriate level  

Cooperates with other staff, promotes teamwork, shares information and resolves conflict  

Assists in the delivery of services to the customer at all service points. Maintains personal skills to assure quality of service in areas of Library collections, technology, reference, readers’ advisory and circulation  

Attends and presents at local, state, and national conferences or meetings as appropriate  

Creates displays and merchandise materials  

Supports the Library’s marketing efforts by providing content for the website, social media, etc.  

Meets the technology needs of customers, demonstrates problem solving skills, and conducts troubleshooting  

Stays current with knowledge and understanding of developments within the profession  

Provides training on current trends, best practices, and new technologies  

Participates in planning and improving library services through staff committees  

Demonstrates understanding of basic library routines and adheres to library policies and procedures  

Checks e-mail and Discourse (CLC) frequently  

Performs additional duties as assigned including being a project lead and/or serving on task forces, committees, etc.  

 Essential functions: 

Ability to interact tactfully and courteously with staff, other libraries’ personnel, vendors, library administrations, and customers  

Ability to create and suggest useful applications of technology in a public library environment  

Ability and willingness to learn new skills, computer programs, and other processes that will aid in day-to-day duties and implementation and completion of long-term projects and goals  

Ability to perform several tasks simultaneously and under occasional pressure  

Ability to work independently, with little supervision or oversight  

Demonstrates adaptability to library needs  

Able to cooperate with other staff, promote teamwork and share information  

Ability to exercise good judgment in work performance  

Ability to maintain composure in stressful situations  

Ability to effectively communicate both verbally and in writing  

Ability to recognize and respond to potential hazardous or dangerous situations in the library  

Ability to develop long-term goals, plans and programs with a clear vision of how these will benefit the library’s customers  

Ability to stand and/or sit for long periods of time  

Ability to pay attention to detail  

Ability to meet the physical demands listed  

Ability to work a flexible schedule including evenings and weekends  

Position Requirements:  

Master’s in Library Science from an ALA-accredited university/program  

A minimum of two years’ public library experience, or equivalent relevant experience, with demonstrated knowledge and experience in implementing technology in libraries  

Previous experience with ILS/LMS in another library setting  

Previous experience or demonstrated interest in working with teens  

Working knowledge of computer operations including but not limited to Microsoft Word, Excel, PowerPoint and Publisher and internet searching techniques  

Exceptional level of accuracy, thoroughness and attention to detail  

Knowledge of basic library principles, methods and procedures  

Maintains professional, businesslike behavior and appearance  

Demonstrated commitment to serving library customers and residents of the community  

Must have a valid Driver’s License, maintain insurability under the library’s insurance and successfully pass a background check  

Preferred Skills:  

Previous experience with graphics, graphic design, photography and/or videography 

previous experience with website CMS, social media use in a library setting; knowledge of HTML and CSS 

Previous experience using social media for a library, business, or other organization Previous experience with collection development for teens and adults  

Previous experience planning and conducting programs for teens and adults  

Physical Demands: 

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. The employee must regularly lift up to 30 pounds and push a 50-pound cart. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Environmental factors: indoor/outdoor-offsite 

Working conditions: Library operating/non-operating hours including nights and weekends.  

Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Signatures 

This job description has been approved by all levels of management: 

Manager: ______________________________________________ 

HR: ___________________________________________________ 

Employee signature below constitutes employee’s understanding of the requirements, essential functions and duties of the position. 

Employee _________________________________________ Date _______