College Internship - Sales and Customer Service

Grey Barn College Internship
Location: Springdale, Arkansas
Position Type: College Internship
Workplace: Hybrid or Office-Based
Schedule: Flexible around class schedules
Academic Credit: May be available with college approval

About the Internship

Grey Barn is looking for a motivated Arkansas college student interested in gaining practical experience in sales, customer service, and the landscaping industry.

This is a fully office-based internship. The intern will communicate with prospective residential customers by phone, email, and text, help qualify leads, schedule appointments, and keep customer information organized.

The intern will not visit homes, work at job sites, perform door-to-door sales, or conduct B2B sales.

No previous sales or landscaping experience is required. Training and supervision will be provided.

What You Will Do

• Answer and respond to incoming customer inquiries
• Contact prospective residential customers by phone, email, or text
• Ask questions to understand the customer's landscaping needs
• Explain Grey Barn's services using approved company information
• Qualify leads and identify potential customer opportunities
• Schedule appointments and property evaluations for the sales team
• Follow up with interested customers and open estimates
• Enter and update customer information in the CRM
• Maintain accurate records of calls, messages, and appointments
• Help prepare basic customer documents and sales materials
• Assist with organizing estimates and proposals
• Support the sales team with administrative tasks
• Participate in training, coaching, and team meetings
• Work toward individual communication and appointment-setting goals

What You Will Learn

• Inside sales fundamentals
• Customer service and professional communication
• Lead qualification
• Phone and email outreach
• Appointment scheduling
• CRM and customer-data management
• Sales follow-up
• Residential landscaping services
• Basic estimating and proposal processes
• Organization and time management

Qualifications

• Currently enrolled in an Arkansas college, university, or technical program
• Interested in sales, customer service, business, or landscaping
• Comfortable communicating by phone, email, and text
• Friendly, professional, and dependable
• Organized and attentive to detail
• Willing to learn and receive coaching
• Able to follow scripts and company procedures
• Comfortable using computers and learning new software
• Able to work from the Grey Barn office in Springdale

Previous experience in sales, customer service, administration, or landscaping is helpful but not required.

What You Will Not Do

• Visit customers' homes
• Perform door-to-door sales
• Work outside the office
• Perform landscaping or physical labor
• Sell to businesses or commercial accounts
• Provide pricing or technical recommendations without supervision
• Finalize contracts independently

Our Core Values

• Have Fun
• Try New $#!% Fast
• Best in the World
• Do the Work
• Hold Accountability

Why Join Grey Barn?

This internship provides real experience in customer communication and sales support within a growing landscaping company.

You will develop professional communication, organization, confidence, and customer-service skills that can be applied to careers in sales, business, marketing, and operations.

Learn the business. Support the customer. Create opportunities. Build valuable professional skills.