Sales Associate Assistant Store Manager

Sales Associate & Assistant Store Manager – Cloudette (Tysons Corner Center)

Location: Tysons Corner Center, McLean, VA
Job Type: Full-Time or Part-Time (1099 Consultant with opportunity to transition to W-2)
Compensation: Competitive hourly rate + performance bonuses + employee discounts

About Cloudette

Cloudette is redefining French pastry with handcrafted, elegant choux pastries that are light, modern, and made from premium ingredients. Following a successful launch in Georgetown, we're opening our newest location at Tysons Corner Center and are looking for enthusiastic team members who love hospitality, sales, and creating memorable customer experiences.

Position Summary

As a Sales Associate & Assistant Store Manager, you will be the face of Cloudette. You'll welcome customers, tell the Cloudette story, recommend products, drive sales, and support the Store Manager with the daily operations of the boutique.

This role is ideal for someone who enjoys interacting with people, thrives in a fast-paced retail environment, and wants to grow into a leadership position.

Schedule

The store operates during mall hours:

• Mall Hours: 10:00 AM – 9:00 PM
• Shifts are likely to be 4PM-9:30PM on weekdays
• Weekend shifts are available for candidates seeking additional hours
• Rotating shifts possible

Responsibilities

Sales & Customer Experience

• Welcome every customer with warmth and enthusiasm
• Introduce guests to the Cloudette brand and products
• Recommend flavors and upsell gift boxes, and seasonal offerings
• Meet individual and store sales goals
• Build relationships with repeat customers
• Process transactions accurately using the POS system

Store Operations

• Assist with opening and/or closing procedures
• Restock products and packaging throughout the day
• Ensure displays remain beautiful, organized, and fully stocked
• Maintain cleanliness and food safety standards
• Receive deliveries and organize inventory
• Support merchandising and promotional displays

Leadership Support

• Assist the Store Manager with daily operations
• Help train new team members
• Take responsibility for the store when the manager is unavailable
• Identify opportunities to improve customer experience and sales

Qualifications

• Previous retail, hospitality, café, bakery, or restaurant experience preferred
• Passion for customer service and sales
• Friendly, outgoing, and confident speaking with customers
• Strong communication and interpersonal skills
• Highly dependable and organized
• Comfortable standing for extended periods 
• Weekend and evening availability preferred
• Leadership experience is a plus but not required

Preferred Skills

• Sales and upselling
• Customer relationship building
• Hospitality
• Teamwork
• Merchandising
• Cash handling and POS systems
• Inventory management
• Time management
• Problem solving
• Adaptability