Service and Account Technician

Service & Account Technician

Break Coffee Co.

Washington DC Metro Area | 18-25/hr | Part-Time About 20 hours/week

About Break Coffee Co. 

Break Coffee Co. provides premium office coffee service to businesses throughout the region, serving offices, coworking spaces, hotels, and other workplace environments. We install, maintain, and support commercial coffee equipment, and we're growing fast.

We're looking for a Service & Account Technician to own a portfolio of customer locations, keep equipment running, and deliver an exceptional workplace coffee experience. No coffee industry experience required; we train you on everything technical. What we can't teach is attitude, and that's what we're really hiring for.

What You'll Do

Customer Relationships

• Build and maintain relationships with office managers, facilities teams, and workplace contacts
• Train office staff on machine operation and best practices
• Identify opportunities to improve customer satisfaction and retention

Equipment & Operations

• Service, clean, and perform preventive maintenance on commercial coffee equipment
• Troubleshoot basic equipment issues and assist with installations and machine swaps
• Monitor and replenish inventory; deliver consumables and place product orders on behalf of customers

Administrative

• Maintain accurate service records using mobile apps
• Manage your route independently and reliably throughout the day

What We're Looking For

• Friendly, professional, and dependable
• Strong communicator who takes ownership of their work
• Valid driver's license and clean driving record
• Able to lift up to 50 lbs
• Background in customer service, hospitality, retail, delivery, or facilities is a plus

Growth Path We're a growing company and promote from within. Strong performers move into: Lead Technician →  Operations Coordinator → Operations Manager

Schedule Monday through Friday, normal business hours. Occasional schedule adjustments may be needed based on customer needs.

Why Break Coffee Co.? This isn't a dead-end service job. You'll manage real customer relationships, develop operational skills, and have a clear path upward in a company that's actively growing. If you're dependable, customer-focused, and ready to grow, we'd love to hear from you.